How to Have Your Cake and Eat It Too

AuthorMargus J. Klaar
Category Business, Finance & Economy

Price ~~JOD 14.000~~ JOD 5.600

Offer ends 13 Jan 2050 in 8542 days

Format:Paperback
Year:2015
Pages:112
ISBN:9789063693817
Language:English

The vast majority of managers surveyed consider customer experience as the most important battleground for competitive advantage. The process of designing services is very specific to each individual business. However, discovering what people actually want and value is a universal process. This process of discovery is the subject of this book.